methods of payment We offer various payment options, which depend on whether the featured products are in stock, or if they have to be manufactured on order: FOR PRODUCTS IN STOCK Products that are in stock - which are featured on www.lavabosinks.com/drop180.html can be purchased by the following payment methods: 1. By Google Checkout process, by means of a credit or debit card 2. By Cheque or by Bank Transfer, as outlined below FOR PRODUCTS THAT ARE NOT IN STOCK, AND HAVE TO BE MANUFACTURED Products that are not in stock, and have to be ordered, can be purchased by the following methods - We will require payment for the products on order, which can be in the form of an initial 50% deposit - by means of a cheque or bank transfer. We will require the balance when production has been completed, and the products have been packaged for shipment by courier from Italy. The balance on the order then can be paid by cheque, bank transfer, or by Google Checkout We will order the products on receipt of a cheque - made out to 'lavabo' - sent to: Lavabo 204-226 Imperial Drive Rayners Lane Harrow Middlesex HA2 7HH. United Kingdom You can pay by bank transfer to our UK account: Barclays Bank plc Barclays Leicester LE87 2BB United Kingdom Account Number: 50907189 Sort Code- 20-92-60 IBAN: GB69 BARC 2092 6050 9071 89 SWIFTBIC: BARCGB22 No goods will be shipped until full payment is made. quoted shipping price All prices on our website are in GBP - British Pounds Sterling, and are exclusive of UK VAT, unless indicated otherwise. However, we offer discounts on multiple item purchases from selected manufacturers. Shipping is charged separately, and dependent on weight and fragility of the items. Any customs or import duties are levied once the package reaches its destination country. Additional charges for customs clearance must be borne by the recipient. delivery times Our quoted order/delivery time is 4-6 weeks from order, shipped by courier from Italy - the products will be manufactured in the respective factories in Italy, and then shipped on completion by TNT Global Express Couriers. However, this delivery time is not binding in all orders as the bath and kitchen products have to be ordered and shipped from different Italian companies, with varying delivery schedules, which may be affected by circumstances beyond our control eg. seasonal closedowns, factory production delays, industrial strikes. We advise our clients not to book plumbers or other building contractors prior to receiving the ordered items. lavabo will not be liable for any loss or damage whatsoever resulting from any delay in delivery. We have certain items in stock ready for shipping; please click the 'items in stock' section on our front page. cancellations and returns Cancellations after order, or returns of items that have no damage or defect are subject to a 25%-50% restocking fee, depending on the manufacturer, plus inbound and outbound shipping charges. This is due to the fact that the bathroom products are manufactured on order, and cancelled orders have to be stocked and stored on arrival back at the factories. There is a separate 10% re-stocking fee for items we have in stock, at the time of order - 'items in stock'. We will offer refunds or part refunds after order if the goods arrive damaged or defective. when the product is delivered Please open and inspect all items upon delivery as courier services offer a short time frame in which to make claims. On delivery of the ordered product/s, please check it/them thoroughly before confirming the delivery received in GOOD CONDITION. If this inspection is not immediately possible due to the packaging, please sign the acceptance form, inserting the word 'RESERVE' to indicating the recepient reserves the client has the right to contact the courier after delivery regarding a problem. Please contact us immediately We will either refund the total or order a replacement if this is acceptable. We cannot accept items that are used, worn or altered. Products must be returned in original packing and resalable condition. No refunds or exchanges may be made after 48hrs of the date of delivery. Refunds will be made within 30 days of a written cancellation request. united states plumbing compatibility European plumbing pipes are in the metric system while US pipes are in the Imperial - feet/inches - system. However, connection between the two systems is very easy. For example, the standard European faucet pipe is 10mm in diameter, which can be connected to a 3/8" female hose, which we can supply on request. Likewise, the bathroom sinks can also be easily installed. It is important to note that European and US sourced sinks share the same drainhole dimension.

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